IOR Services

Global Importer of Record

Legal responsibility for IT hardware import/export compliance in 80+ countries worldwide. Zero penalties, full customs clearance, door-to-door delivery.

80+
Countries
100%
Compliance
DDP
Delivered Duty Paid
Global IOR Logistics

What is IOR?

Importer of Record (IOR) takes legal responsibility for compliant import paperwork

HexaRoot acts as your international Importer of Record (IOR) – the organization legally responsible for all import compliance, documentation, duties, and taxes when bringing IT hardware into any country worldwide.

We handle both IOR (import) and EOR (export) services, ensuring seamless global movement of servers, networking gear, storage systems, and technology equipment across borders without penalties or delays.

As your trusted IOR partner, we eliminate compliance risks and unnecessary costs while providing complete door-to-door responsibility from factory shipment to final destination.

Complete IOR Services

End-to-end import/export compliance management

Licenses & Permits

Obtain all required import/export licenses and permits for 80+ countries

Customs Clearance

Clear shipments through customs channels with all levies pre-paid

Door-to-Door Logistics

White glove logistics from factory to final rack installation

VAT/GST Reclamation

Complete VAT/GST payments, reconciliations, and reclamation services

Duty Optimization

Accurate HS classification and duty/tax optimization strategies

DDP Delivery

Delivered Duty Paid - all costs included until final destination

Global Coverage

Key regions where we provide IOR services

NA

North America

USA, Canada, Mexico

🇪🇺

Europe

EU28 + UK, Switzerland, Norway

AS

APAC

India, China, Japan, ASEAN, Australia

BA

LATAM

Brazil, Argentina, Chile, Colombia

🇲🇩

Middle East

UAE, Saudi Arabia, Qatar, Turkey

🇦🇫

Africa

South Africa, Nigeria, Kenya, Egypt

Streamlined Process

From shipment to customs clearance in 3 simple steps

01

Shipment Prep

Complete documentation, HS classification, license applications

02

Customs Clearance

Customs submission, duty/tax payment, compliance verification

03

Delivery

Door-to-door logistics to final destination (DDP)